At Cave Spring Dental Arts, your health and the health of our staff are of the utmost importance. To ensure your health and the health of our staff, we do follow usual universal precautions in our operatories and office. However, during this time, we have implemented many other changes to help reduce the possibility of the spread of infection.
Currently, our reception room (waiting area) is closed. We are asking all of our patients to remain in their vehicle when they arrive for their appointments. After our patients are screened (verbal screening, patient disclosure form, and temperatures taken), they are then escorted by Cave Spring Dental Arts staff members into the office through designated rear entrances and taken directly to their treatment rooms. Once treatment is complete, patients are escorted to the front desk, where they will check out and subsequently exit through the front door (currently the front door is for exiting only).
All of the treatment rooms at Cave Spring Dental Arts are separate, completely enclosed, and isolated from all other treatment areas. Before and after all appointments, each room is closed for at least 50 minutes, during which time the rooms are thoroughly disinfected and then allowed to sit empty with HEPA filtration and Ultraviolet (UV) light sanitation/processing of the room air. We feel this amount of time is absolutely necessary to ensure the air is treated/processed multiple times over before bringing another patient into each treatment room.
Our disinfection protocol includes spraying/wiping all surfaces with disinfectant, then ultra-low volume (ULV) fogging of the treatment room before it is closed off. We do this between each and every patient encounter. The chemical we use for fogging is Hypochlorous Acid. This agent is produced daily in-office by electrolyzing salt water. Hypochlorous acid is produced naturally in humans and kills viruses and other pathogens more effectively than alcohol or chlorine bleach. It is 100% safe to touch, inhale, or even ingest.
For the protection of all our patients and staff due the recent outbreak of COVID-19, we are requesting the following:
- Please notify our staff before your appointment if you have tested positive for COVID-19, if you have been tested for COVID-19 and are awaiting results, or if you have been in contact with someone who has tested positive for COVID-19.
- If you have an illness or are exhibiting symptoms, we recommend you cancel and reschedule your dental appointment. Some illness and symptoms include:
- a cold or the flu
- fever or nausea
- severe headaches or body aches
- sudden loss of taste/smell
- muscle or stomach pain, chest pain or difficulty breathing
- vomiting or diarrhea
- active tuberculosis (TB)
- mumps, measles, chickenpox
- other contagious disease
- Please notify our staff before your appointment if you or someone you are in close contact with have recently traveled to one of the countries with large outbreaks of COVID-19 (ex. China, Italy, Iran, South Korea) or if you have been exposed to someone else who was diagnosed with COVID-19 or who was quarantined as a precaution.
If you are healthy, there’s no need to cancel your regularly scheduled dental appointment.
If you have any questions or concerns, please contact us immediately. The below links provide additional information regarding the coronavirus:
Our team will continue to monitor the situation and provide updated information when warranted. Thank you for your patronage.